Last updated April 24, 2021

Thank you for purchasing our service. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To request a refund due to any issue as regards any of our services, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

jamesanimation.xyz/
Attn: Returns
RMA #
5103 B F Buchanan Hwy Tazewell, VA 24651

[email protected], by calling toll-free at +17377472284 B F Buchanan Hwy Tazewell, VA 24651

[email protected],
TAZEWELL, VA 24651
United States

REFUNDS

After receiving your return and inspecting the condition of your refund request, we will process your return. Please allow at least five (5) days to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned:

 ●     service bought via stolen credit cards   

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

 ●     Sale items are FINAL SALE and cannot be returned.        
 ●     ANY STOLEN CARD USED TO PURCHASE OUR SERVICES WILL NOT BE REFUNDED. REASON IS BECAUSE WE HAVE TEAM TO PAY AND THEY ALSO HAVE FAMILIES TO FEED. THEREFORE, WE WILL NOT CONDOLE ANY EFFORT TO BE WASTED WITHOUT ANY PAYMENT AT THE END OF THE DAY.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
[email protected],

by calling toll-free at +17377472284